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In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent policies for our customers. Learn more below and reach out with questions.

Image by Benjamin Brunner


Cybin Beauty products contain less than .3% THC after being extracted from hemp plants grown in the Midwest, USA. Our products have been third party tested to ensure CBD limits are within federal regulations.

All products are legal to be sold due to the 2018 Farm Bill in the United States. Though we encourage all customers to check with their local laws and regulations regarding purchases of CBD products. 

Cybin Beauty uses the highest quality ingredients, including full spectrum cannabidiol. 

Please read all packaging and labels with your order to understand the products you will be using. And contact us with ANY questions you have. 

Cybin Beauty prides itself on creating positive relationships with our hemp farmers and extraction businesses used to create our products. 


Cybin Beauty products are all created in small batches to ensure fresh quality and accurate dosing of CBD for each product (larger manufacturing processes can be mislabeled/inaccurate/inconsistent). 

Due to this chosen strategy by Cybin Beauty, sometimes we do not have stock and will be required to make a fresh batch of products for you. 

Due to current shipping, worker and product shortages from the COVID pandemic, we may have a wait time to this process that is beyond our control.

We will always communicate when this happens to costumers as soon as possible. We strive to always correct this and get you your products within 30 days. But will always provide honest estimates with getting your purchases safely to you. 


How We Do It


It usually takes 1 – 7 business days for orders to process and leave our warehouse. Processing times do not account for weekends or holidays. Please be patient as we learn best shipping strategies during this global pandemic. 

US Shipping Only

Cybin Beauty only currently ships to US states and territories at the moment. Please contact us if you would like us to consider international shipping. 


You will receive an order confirmation email that will notify you when your order is on the way. The e-mail will contain products details, shipment details and your tracking number. To track the order, follow directions in email.

Order Delays

We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and other unexpected shipping issues that we have no control over.

If you are still to receive an item after the estimated delivery date please be patient, give it a few days and your order will be there before you know it. Contact the listed delivery company with any issues. 

After you have given it a few days and the situation remains so, just follow these steps:

STEP 1: Check the delivery address of the order. If you incorrectly typed your address and we have received the returned package- additional charges may be required to re-ship.

STEP 2: Check that you have not been left a memo from mail carrier in your mailbox or on your door stating that they tried to deliver and are holding your package at the post office. It’s also a good idea to check with neighbors and places around your address property for left parcels and contact your local post office.

STEP 3: Send Cybin Beauty an email and we will do our best to solve the situation as quickly as possible.


Refunds are approved on a case-to-case basis by our quality assurance member. Refunds will be given as IN-STORE credits on


We are committed to providing high quality beauty products to our customers. While we intend that you are always satisfied with your Cybin Beauty purchase, we realize there are times that you may need to return a product. 

If you will need to return your product, please review the information below:

• Returns must be made within 21 days of your receipt date for a refund.
• Product must be in its original, unopened, and unused condition, with original packaging.
• We regret that we do not refund original shipping costs with the return.
• Please note on the front side of your receipt or packing slip the reason for your return.
• Please mail your Cybin Beauty product return to:
            Cybin Beauty
            204 W. Grand River
            Suite 130
            Howell, Michigan 48843

• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy below).
• Please make sure to record and save your tracking number because we cannot issue a refund until our team can confirm receipt of the returned merchandise.  Cybin Beauty is not responsible for lost packages.
• Returns will be credited to the original credit card used at the time and date of purchase. Or will be credited to your Cybin Beauty account, upon request. 
• Returns will be processed within 14-28 days of our office receiving your item.
• Please allow at least 2-3 billing cycles for the credit adjustment to appear on your credit card statement.
• Any C.O.D. labeled packages will NOT be accepted.

Only items purchased through Cybin Beauty may be accepted for a return. If you purchased Cybin Beauty products from a Retailer- please contact them directly for their refunds. Items purchased from Cybin Beauty cannot be returned or exchanged at retailers that sell Cybin Beauty products. All products are marked to allow Cybin Beauty to locate where purchases have been made. 

Cybin Beauty is not responsible for shipping carrier caused damages or delays.

Please contact customer service with any questions by email at with the subject line: Customer Service.

Please Note:  Used/empty containers cannot be accepted for refund.

We are happy to exchange any products that are defective, damaged or unused.  If you need to exchange your product(s), please review the information below:

• We accept exchanges on items purchased from Cybin Beauty only, up to 21 days after the original purchase. 
• Please email with quality lighting photos of  damaged items, invoice number and brief description of situation. Please also include if you would like a product replacement or Cybin Beauty store credit to your account. 

• Cybin Beauty's customer service team will review case-by-case and after approval will email a pre-paid return shipping label. 
• If there is a difference in cost with the exchange, one of our customer service representatives may reach out to you for further information. 
• You will have 5 days to mail package from receipt of pre-paid shipping label to receive replacement products. 

• Cybin Beauty is not responsible for shipping carrier caused damages or delays.

Please contact customer service with any questions by email at with the subject: Customer Service.

Get in Touch


Date: August 27, 2021

Cybin Beauty LLC ( Cybin Beauty) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Cybin Beauty LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Cybin Beauty LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to Cybin Beauty LLC, and it governs any and all data collection and usage by us. Through the use of, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Cybin Beauty LLCdoes not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected. Specifically, this Policy will inform you of the following 1. What personally identifiable information is collected from you through our website; 2. Why we collect personally identifiable information and the legal basis for such collection; 3. How we use the collected information and with whom it may be shared; 4. What choices are available to you regarding the use of your data; and 5. The security procedures in place to protect the misuse of your information. Information We Collect It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as: · Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested. · Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs. In addition, Cybin Beauty LLC may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service. Cybin Beauty LLCmay also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public. Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy. Why We Collect Information and For How Long We are collecting your data for several reasons: · To better understand your needs and provide you with the services you have requested; · To fulfill our legitimate interest in improving our services and products; · To send you promotional emails containing information we think you may like when we have your consent to do so; · To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so; · To customize our website according to your online behavior and personal preferences. The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy. Use of Information Collected Cybin Beauty LLC does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. Cybin Beauty LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from Cybin Beauty LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Cybin Beauty LLCuses various third-party social media features including but not limited to Instagram, Facebook, YouTube, Reddit, Twitter and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Cybin Beauty LLC's control. Disclosure of Information Cybin Beauty LLC may not use or disclose the information provided by you except under the following circumstances: · as necessary to provide services or products you have ordered; · in other ways described in this Policy or to which you have otherwise consented; · in the aggregate with other information in such a way so that your identity cannot reasonably be determined; · as required by law, or in response to a subpoena or search warrant; · to outside auditors who have agreed to keep the information confidential; · as necessary to enforce the Terms of Service; · as necessary to maintain, safeguard and preserve all the rights and property of Cybin Beauty LLC. Non-Marketing Purposes Cybin Beauty LLC greatly respects your privacy. We do maintain and reserve the right to contact you if needed for nonmarketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Cybin Beauty LLC products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice. Children under the age of 13 Cybin Beauty LLC's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website. Unsubscribe or Opt-Out All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Cybin Beauty LLC will continue to adhere to this Policy with respect to any personal information previously collected. Links to Other Websites Our website does contain links to affiliate and other websites. Cybin Beauty LLC does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website. Notice to European Union Users Cybin Beauty LLC's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy. Security Cybin Beauty LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control. The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. Acceptance of Terms By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes. How to Contact Us If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address. Email: Mailing Address: Cybin Beauty LLC 204 W Grand River Ave, Suite 130 Howell, Michigan 48843 GDPR Disclosure: If you answered "yes" to the question Does your website comply with the General Data Protection Regulation ("GDPR")? then the Privacy Policy above includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations your company must fulfill other requirements such as: (i) doing an assessment of data processing activities to improve security; (ii) have a data processing agreement with any third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU under certain circumstances; and (v) have a protocol in place to handle a potential data breach. For more details on how to make sure your company is fully compliant with GDPR, please visit the official website at FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with GDPR and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any GDPR compliance issues. COPPA Compliance Disclosure: This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement actions, including civil penalties. In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g. that you won't require a child to disclose more information than is reasonably necessary, that they can review their child's personal information, direct you to delete it, and refuse to allow any further collection or use of the child's information, and the procedures to exercise their rights); (iv) give parents "direct notice" of your information practices before collecting information from their children; and (v) obtain the parents' "verifiable consent" before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA please visit FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues.

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